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        "rendered": "<p>SIGMA has brought offline sales expertise to the online customers of Krups, WMF, Tefal and Rowenta, by connecting online customers with personal sales assistance in real-time or by pre-booking a live consultation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Challenge<\/h2>\n\n\n\n<p>Increase the online NPS score and brand loyalty of Groupe SEB brands.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Solution<\/h2>\n\n\n\n<p>Implementation of CallMe360 LIVE in Groupe SEB brand stores to connect customers with personal sales assistants in real-time or by pre-booking a live consultation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Result<\/h2>\n\n\n\n<p>Constant online NPS of over 70 and conversion rate of 33%.<\/p>",
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        "rendered": "<p>SIGMA has brought offline sales expertise to the online customers of Krups, WMF, Tefal and Rowenta, by connecting online customers with personal sales assistance in real-time or by pre-booking a live consultation. Challenge Increase the online NPS score and brand loyalty of Groupe SEB brands. Solution Implementation of CallMe360 LIVE in Groupe SEB brand stores <a href=\"https:\/\/staging.sigmacem.com\/en\/success-story\/groupe-seb\/\" class=\"more-link\">&#8230;<span class=\"screen-reader-text\">  Groupe SEB<\/span><\/a><\/p>",
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