Netto poprawi\u0142o efektywno\u015b\u0107 swojego centrum obs\u0142ugi klienta, skr\u00f3ci\u0142o czas obs\u0142ugi we wszystkich kana\u0142ach komunikacji, jest w stanie szybko reagowa\u0107 na wszelkie krytyczne sytuacje oraz podnosi do\u015bwiadczenie marki dla swoich klient\u00f3w dzi\u0119ki rozwi\u0105zaniu SIGMA Excellence Center.<\/p>\n\n\n\n
Zwi\u0119kszenie efektywno\u015bci centrum kontaktowego Netto.<\/p>\n\n\n\n
Outsourcing centrum obs\u0142ugi telefonicznej z elastycznymi, dobrze przeszkolonymi pracownikami oraz uwzgl\u0119dnienie wszystkich kana\u0142\u00f3w komunikacji.<\/p>\n\n\n\n
Zredukowali\u015bmy koszty o ponad 30%, poprawili\u015bmy wska\u017aniki FCR osi\u0105gaj\u0105c warto\u015bci bliskie 90%.<\/p>","protected":false},"excerpt":{"rendered":"
Netto improved the efficiency of their contact center, reduced the handling time of all communication channels, is being able to intervene quickly to address any criticism, and is elevating the brand experience for their customers with SIGMA excellence centre solution. Challenge Increase the efficiency of Netto contact center. Solution Outsourcing of call center with flexible, … Netto<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":94,"parent":123,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"success-story.php","meta":{"footnotes":""},"class_list":["post-140","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/staging.sigmacem.com\/pl\/wp-json\/wp\/v2\/pages\/140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.sigmacem.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.sigmacem.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.sigmacem.com\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.sigmacem.com\/pl\/wp-json\/wp\/v2\/comments?post=140"}],"version-history":[{"count":1,"href":"https:\/\/staging.sigmacem.com\/pl\/wp-json\/wp\/v2\/pages\/140\/revisions"}],"predecessor-version":[{"id":141,"href":"https:\/\/staging.sigmacem.com\/pl\/wp-json\/wp\/v2\/pages\/140\/revisions\/141"}],"up":[{"embeddable":true,"href":"https:\/\/staging.sigmacem.com\/pl\/wp-json\/wp\/v2\/pages\/123"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.sigmacem.com\/pl\/wp-json\/wp\/v2\/media\/94"}],"wp:attachment":[{"href":"https:\/\/staging.sigmacem.com\/pl\/wp-json\/wp\/v2\/media?parent=140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}